Professional Support to Ensure Your Ongoing Success

Our goal is to integrate your content management system with your translation systems, and to make your translation process more efficient, faster and economical.

Clay Tablet Partners are an important part of our support. As Clay Tablet 2.5 is available exclusively only from authorized Clay Tablet channel partners, you’ll get the front line support you need from the Clay Tablet partner you’re working with. They are often recognized local experts in the translation process and are well qualified to deal with any of your questions or issues.

Because we’re completely dedicated to our partner channel to provide clients with consulting, implementation and support services, should a need arise, we’re always here for you and our partners when needed. We can jump in at any time to help support our partners to get you up and running quickly, and to overcome specific implementation technical difficulties that may arise.

Clay Tablet offers a comprehensive support program to back you up ensuring we’ll respond quickly to help fix anything that comes up.

Implementation Support 

While Clay Tablet 2.5 is often a plug-and-play implementation, sometimes a bit more is needed. From pre-implementation process analysis to custom development and fine-tuning, we're here to work with our partners, your translation service providers and other professionals, to create the right solution for your translation process needs.

Online End User Help

Our support team ensures questions are answered in a timely and comprehensive manner. You’ll also have access to online resources which will provide you with the most current information relating to Clay Tablet. Online end user help is accessed via the Clay Tablet software and has all the latest, features, functions and usage information required. 

Technical Documentation 

Technical documentation is available for more technical clients who have specific questions about the core technologies of Clay Tablet 2.5, its installation, and settings of modules, routing and rules. 

Training 

Clay Tablet 2.5 is easy implement and put to work so you can get going with your translation projects fast. Of course, there’s nothing like live demonstrations and hands-on instruction to get you up to speed without breaking a sweat. That’s where our training services come in. We offer different levels depending on your needs and you always get training tailored just for you. 

Partner Support

In order to ensure quality services and customer care is delivered to our clients by our partners, each Clay Tablet partner is fully trained and supported. Channel partners also have extensive and exclusive access to all the support services from Clay Tablet and an online Partner support forum.

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Find Out More How Clay Tablet 2.5 Works